Your solution to creating one focal point.

Organize. Analyze. Optimize.

Find out more.

Why CRM Matters?

Single Customer View

Gather 360-degree view of customer that can be accessed anywhere and at anytime.

Real-time Insights

Understand your customers by using better data to improve customer experience and loyalty.

Centralize Business Information

Integrate multiple channels of information for better visibility across entire business.

Collaborate effectively

Avoid duplicated manual tasks to empower your team to work smarter.

Increase ROI

Help control costs while enhancing productivity and increase revenue growth.

Enhance Team Performance

Connect processes and standardize workflows for optimal efficiency.

Why choose CRM TouchPoint ?

Tailored solution to meet client's requirements.

Our ability to guide client's decision-making.

Expertise will help clients optimize current resources and workflows.

Higher return on investment.

Our Partners

The Value of Adding CRM.

Focus on your priorities.

Centralize Data

Save time by having your data flow to one central, secure location. Improve your team's productivity by automating quotes, orders, and case management.

Efficient Workflow

Avoid duplication and manual tasks by connecting your departments to empower your teams to work more efficiently and effectively.

Make informed Decisions

Act on the right information by using better customer insight from accurate reporting and powerful dashboards.

Focused Effort

Accelerate your team's performance by automating processes and scale your business.

We helped –

Businesses experience 29% fast decision making.
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Collaboration becomes 30% faster with CRM.
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Response Time reduced to more than 30%.
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Faster Resolution Time was 30% faster.
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See who we provide to

We are reaching out to clients to receive permission and to have them provide high resolution logos and testimonials.

Clients Testimonials

Abel Leung, BAS, CPA, CGA

Kingstec Technologies Inc.

Director of Finance

We enjoy using the CRM and it’s an excellent tool for providing us the most up to date information. It plays an important role in our business development. Thanks to our great partner, BAASS CRM team!

Sandra Hunter (she/her/elle)

New Brunswick Medical Society

Manager, Finance and Administration | Gérante, Finance et administration

Having one integrated system has streamlined our processes and reduced time spent on manual tasks immensely, while also providing us with “one source of truth.” In addition to the time savings, having moved from a heavy paper-based organization to a digital one allowed us to pivot effortlessly to remote workplaces at the onset of the global pandemic.

Les Horenfeldt


Chief Financial Officer Responsible Gambling Council

The CRM platform that we have implemented with the ongoing support from the consulting team has been instrumental in providing us with data points that are critical in assisting with our forecasting models and budgeting initiatives. Working with Zainab and her team has been a true pleasure. They understand our needs and helped us develop a CRM platform that far exceeded our expectations.